FantasticSearch

BENCHMARKING INDICATORS A. The quantitative indicators for the areas listed in points (a)(i) to (iv) of Article 4(1): 1. Contribution to reducing unemployment for all age groups and for vulnerable groups:

(a) Transition from unemployment into employment per age group, gender and qualification level, as a share of the stock of registered unemployed persons;

(b) Number of people leaving the PES unemployment records, as a share of registered unemployed persons 2. Contribution to reducing the duration of unemployment and reducing inactivity, so as to address long-term and structural unemployment, as well as social exclusion:

(a) Transition into employment within, for example, 6 and 12 months of unemployment per age group, gender and qualification level, as a share of all PES register transitions into employment;

(b) Entries into a PES register of previously inactive persons, as a share of all entries into that PES register per age group and gender 3. Filling of vacancies (including through voluntary labour mobility):

(a) Job vacancies filled;

(b) Answers to Eurostat's Labour Force Survey on the contribution of PES to the finding of the respondent's current job

4. Customer satisfaction with PES services:

(a) Overall satisfaction of jobseekers;

(b) Overall satisfaction of employers. B. Areas of benchmarking through qualitative internal and external assessment of performance enablers for the areas listed in points (a)(i) to (iv) of Article 4(1): 1. Strategic performance management; 2. Design of operational processes such as effective channelling and profiling of jobseekers and tailored use of active labour market instruments; 3. Sustainable activation and management of transitions; 4. Relations to employers; 5. Evidence-based design and implementation of PES services; 6. Effective management of partnerships with stakeholders; 7. Allocation of PES resources.