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Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)

article  27

CELEX:  32013L0011

Entry into force This Directive shall enter into force on the twentieth day following that of its publication in the Official Journal of the European Union.