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INFORMATION FOR THE PUBLIC (1) the competent authority and the operator(s) responsible for urban wastewater collection and treatment services, including information on the ownership structure of the operators and their contact information;

(2) the total urban wastewater load expressed in population equivalents (p.e.) generated in the agglomeration, with details on the share of that load (in %) that is:

(a) collected and treated in urban wastewater treatment plants;

(b) treated by registered individual systems;

(c) not collected or treated;

(3) where relevant, a justification for why a certain load of urban wastewater is not collected or treated;

(4) information on the quality of the urban wastewater discharged from the agglomeration to each receiving water body, including the following elements:

(a) annual average concentrations and the load of pollutants covered by Article 21 released by each urban wastewater treatment plant;

(b) an estimate of the load of the discharges from individual systems for the parameters referred to in Tables 1 and 2 of Annex I;

(c) for agglomerations above 10 000 p.e., an estimate of the load of the discharges from combined sewer and storm water overflows for the parameters referred to in Tables 1 and 2 of Annex I;

(5) total annual investment costs and total annual operational costs, with a distinction between collection and treatment costs, total annual costs related to staff, energy, consumables, administration and other costs as well as average annual investment and operational costs per cubic meter of urban wastewater collected and treated, and per average household where costs are recovered totally or partly through a water tariff system or per agglomeration level in other cases;

(6) information on how the costs referred to in point (5) are covered and, where costs are recovered through a tariff system, information on the structure of the tariff per cubic meter of urban wastewater collected and treated information on the structure of the tariff either per cubic meter of urban wastewater collected and treated or per cubic meter of water supplied, including fixed and variable costs and a breakdown between costs for collection, treatment, administration and other costs;

(7) investment plans for urban wastewater collection and treatment infrastructure at agglomeration level, with expected impacts on urban wastewater service tariffs, and intended financial and societal benefits;

(8) for each urban wastewater treatment plant of 10 000 p.e. and above:

(a) the total load (in p.e.) treated and the energy required to treat the urban wastewater (in kWh total and per cubic meter);

(b) the total renewable energy produced (GWh/year) each year, including a breakdown per source of energy;

(9) the total direct GHG emissions (in tonnes of CO2 equivalent) produced or avoided per year by the operation of urban wastewater collection and treatment infrastructure of 10 000 p.e. and above in each agglomeration and, when available, the total indirect GHG emissions (in tonnes of CO2 equivalent) produced in particular during the construction of that infrastructure;

(10) a summary of the nature and statistics regarding complaints and of the answers provided by the urban wastewater treatment plant operators on matters falling within the scope of this Directive;

(11) upon justified request, consumers shall be given access to historical data for information under points (2), (4), (8) and (9), dating back to 10 years, and not earlier than 1 January 2025.