Explore European Union Legislation by Asking a Legal Question
assisted-checkbox
filter-instruction-1
positive-filters
negative-filters
act-filter tabs-all
parameters-title
query
assisted-checkbox: ✅
result-title
total 1
Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC article 10 CELEX: 02002L0065-20180113 Unsolicited communications
1. The use by a supplier of the following distance communication techniques shall require the consumer's prior consent: (a) automated calling systems without human intervention (automatic calling machines); (b) fax machines. 2. Member States shall ensure that means of distance communication other than those referred to in paragraph 1, when they allow individual communications: (a) shall not be authorised unless the consent of the consumers concerned has been obtained, or (b) may only be used if the consumer has not expressed his manifest objection. 3. The measures referred to in paragraphs 1 and 2 shall not entail costs for consumers. |