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INDICATORS REFERRED TO IN ARTICLE 14(1) To report on the progress of the Programme towards the achievement of the specific objectives set out in Article 3(2), the following indicators shall be used. A. Capacity Building (administrative, human and IT capacity) (1) the Union Law and Policy Application and Implementation Index (the number of actions under the Programme organised in the context of the application and implementation of Union law and policy relating to taxation and the number of recommendations issued following those actions);

(2) the Learning Index (the number of e-learning modules used, the number of officials trained and the quality score given by participants);

(3) the availability of European electronic systems (in time percentage terms);

(4) the availability of the Common Communication Network (in time percentage terms);

(5) an index of IT-simplified procedures for the tax authorities and economic operators (the number of registered economic operators, the number of applications and the number of consultations in the different electronic systems funded by the Programme); B. Knowledge sharing and networking

(6) the Collaboration Robustness Index (the degree of networking generated, the number of face-to-face meetings and the number of online collaboration groups);

(7) the Best Practices and Guideline Index (the number of actions under the Programme organised in this area, and the percentage of tax authorities that made use of a working practice/guideline developed with the support of the Programme).